Patient Information
Simple Admit
Complete your medical history online—here’s how.
To ensure you receive the best care possible, Polaris Surgery Center offers an easy, online questionnaire for you to complete at your convenience. When you use Simple Admit, you avoid long phone interviews and handwritten forms.
Start at
www.simpleadmit.com
Click the orange “Patients Start Here” button.
At the bottom of the “Get Started” page, enter the password provided via text message.
Then complete each questionnaire page.
Once you have completed, click Submit to securely send us your information.
If you are not able to complete your history online, please call our pre-op nurse during normal business hours at 614.232.6500 to complete your history over the phone.
Patient Rights
Notice of Privacy Practices
Patient Financial Responsibility
Advanced Directives
If a patient should provide his/her advanced directive a copy will be placed on the patient’s medical record and transferred with the patient should a hospital transfer be ordered by his/her physician.
At all times the patient or his/her representative will be able to obtain any information they need to give informed consent before any treatment or procedure.
In order to assure that the community is served by this facility, information concerning advanced directives is available at the facility. To obtain this form and information, please call (614) 232-6500. Additional information is also available here.
Grievance
“Polaris Surgery Center acknowledges that a patient may wish to file a formal grievance related to their care or other services. Grievances are taken very seriously and will go through a thorough investigation and ultimately formal review by a multi-disciplinary Grievance Committee. You may file a grievance by:
1.Calling Polaris Surgery Center at (614) 232-6500.
2.Contacting the Ohio Department of Health by way of its Ambulatory Surgical Facilities department at 614-995-7466, by writing to them at: Bureau of Regulatory Operations, Ambulatory Surgical Facilities 246 N. High Street, Columbus, Ohio 43215 or by emailing them at community@ODH.ohio.gov.
3.Contacting the Joint Commission at: complaint@jointcommission.org or by phone at: (800)
994-6610.
4.Contacting the Medicare Ombudsman by way of its Complaint Hotline at 1-800-MEDICARE (633-4227) or https://www.medicare.gov/claims-appeals/your-medicare-rights/get-help-with-your-rights-protections
Hotels
We want you and your family to be as comfortable as possible. Our goal is to maintain an environment that fosters our staff and physician skills, while providing the comfort and expert care that improves the quality of life for you and your family. Here are a few close hotels.We want you and your family to be as comfortable as possible. Our goal is to maintain an environment that fosters our staff and physician skills, while providing the comfort and expert care that improves the quality of life for you and your family. Here are a few close hotels.
Call the location of your choice below:
Hilton Columbus/Polaris
8700 Lyra Drive
Columbus, OH 43240
Ph: (614) 885-1600
Hilton Garden Inn
8535 Lyra Drive
Columbus, OH 43240
Ph: (614) 846-8884
Cambria Suites
9100 Lyra Drive
Columbus, OH 43240
Ph: (614) 841-9100
Candlewood Suites Polaris
8515 Lyra Drive
Columbus, OH 43240
Ph: (614) 436-6600
Residence Inn By Marriott
8865 Lyra Drive
Columbus, OH 43240
Ph: (614) 436-3955
Patient Injection Guide
Online Bill Pay
Care Credit
Simple AdmitQuestions? Just reach out!
We're here to answer any questions you may have. You can call 614-232-6500 and we are happy to help.